The Bali Cottage at Kehena Beach Hawaii

*Military and Kama'aina get 10% off*

*Returning guest's also get 10% off* 

1. CHECK-IN TIME IS AFTER 3 P.M. AND CHECK-OUT IS 10 A.M.  No early check ins or late check outs.

 *INCLUSIVE FEES – Rates include a one-time linen-towel/toiletry setup. Amenity fees are included in the rental rate.

2. NON SMOKING POLICY: Due to its pristine and natural settings, The Bali Cottage has a strictly enforced “Non Smoking Policy”. Guest will be billed for additional cleaning fees for any breach in conduct.

* Smoking is permitted however on the lower outside grounds only ( not lanai).* 

   *FALSIFIED RESERVATIONS – Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check in.

3. NO PETS POLICY: As much as we know you will miss your pets, there are absolutely NO PETS allowed on the property.

4. DAMAGE/RESERVATION DEPOSIT- A damage/reservation deposit of $200.00 is required through PayPal. All major credit card/debit cards are accepted. An invoice will be emailed when reserving. Payment must be received within three (3) days of booking the reservation. The deposit automatically converts to a security/damage deposit upon arrival. The deposit can be applied toward rent if no damages occur at check out. Provided the following provisions are met.      

 a. No damage is done to cottage, patio, lanai, hot tub or its contents, beyond normal wear and tear. 
b. Any charges that are incurred due to contraband, pets or collection of rents or services rendered during the stay will be settled at check out.

c. All outstanding balances must be settled  upon arrival. 
d. No linens, beach gear, chairs, towels, robes, snorkel gear, boogie boards, hiking and cottage kitchen equipment and or accessories are lost or damaged. 

e. All trash disposed in collection bin, dishes cleaned,and all items in cottage returned to it's original location. 

 f. Hot Tub – No children under the age of 12 permitted in hot tub at any time.  When using the hot tub, remember there is certain health risk associated with this facility. Use at your own risk.  We drain, sanitize, refill and replenish chemicals in the Hot tub prior to your arrival; therefore, it may not be warm till later that evening. Hot tub covers are for insulation purposes and are not designed to support a person or persons. DO NOT STAND ON THE HOT TUB COVER, they will break and you will be charged for replacement. Remember when not using the hot tub, leave cover on so hot tub will stay warm.

g. NO SHOE / NO SAND POLICY: All guests are asked to rinse off all sand prior to entering the cottage and to refrain from wearing shoes inside the cottage. This will help to keep up the Aloha Spirit and keep the cottage in good condition.

   5.CANCELLATIONS: All reservation cancellations will require a written notice. A cancellation fee of 10% of the total booking amount and a $35.00 processing fee will apply. Holiday and Summer bookings require 90 day notice, for all other bookings the 60 day cancellation notice will apply. If cancellations have not been submitted within the 90 day grace period for all Holidays / Summer bookings or the 60 day grace period for all other bookings, no refunds or change of dates will be made. (90 Day policy applies to: Easter / Spring Break, Summer break June through August, Thanksgiving, Winter Break mid December through mid January) 

6. MAXIMUM OCCUPANCY- The maximum number of guests is limited to 2 persons.  The full size futon below can be used  for an extra linen charge per day if occupants are not sharing the queen bed upstairs.                              

7. PROPERTY REQUIRES A (2) NIGHT MINIMUM STAY. 

8. The Bali Cottage is not designed for the safety and enjoyment of children under the age of 16.

9. NO DAILY MAID SERVICE – While linens and bath towels are included in the cottage, daily maid service is not  included in the rental rate however is available for an additional rate. 

10. RATE CHANGES – Rates subject to change without notice. 

11.TSUNAMI, HURRICANE OR STORM POLICY – No refunds will be given unless:

a. The National Weather Service orders mandatory evacuations in a "Tropical Storm/Hurricane/Tsunami Warning area" and/or 
b. A "mandatory evacuation order has been given for the Tsunami/Tropical Storm/Hurricane Warning" area of residence of a vacationing guest. The day that the National Weather Service orders a mandatory evacuation order in a "Tsunami/Tropical Storm/Hurricane Warning," area, we will refund: 
1. Any unused portion of rent from a guest currently registered,
2. Any unused portion of rent from a guest that is scheduled to arrive, and wants to shorten their stay, to come in after the Tsunami/Hurricane Warning is lifted; and 
3. Any advance rents collected or deposited for a reservation that is scheduled to arrive during the "Tsunami/Hurricane Warning" period.

12. Handling fees  ( 3% PayPal ) will be added to above rates. Cash or bank only money orders accepted for any rent balances.

13 .CLEANING SERVICES: The check out cleaning fee  is handled separate from the rental charges: $75.00.

*Any stay longer than 7 nights will require an interim cleaning, at the cost of $60.00.  The interim cleanings can be arranged through  booking. Check-outs requiring deep cleaning will be charged separately. *

14.KEY POLICY: Keys will be obtained on site during check-in, All keys must be returned by check-out in order to avoid a re-keying fee of $50.00*

15.*DISPUTES: All disputes arising out of or in connection with the rental of The Bali Cottage at Kehena Beach shall be governed by Hawaii Law, the courts located in the state of Hawaii have exclusive jurisdiction over any such dispute.*

  * We highly recommend your purchase travel insurance. If you wish to purchase travel insurance, go to www.InsureMyTrip.com for details and to purchase.*

 *We are in a remote area of the East side of the Big Island, we also recommend you rent a car to explore the Aina! *

Reservations@thebalicottage.com